Siebel Java Data Bean Connection Pooling (Doc ID 1555432.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 8.0.0.5 SIA [20420] and later
Information in this document applies to any platform.
Reviewed for relevance "6-APR-2-16".

Symptoms

We are using Self Care Application's built in JAVA and all the Services from Siebel is integrated via JDB Mechanism to Perform Stateless and State full Operations.

Following are the Properties in Siebel Properties File

siebel.conmgr.poolsize = 27
siebel.conmgr.txtimeout= 1800000 Milli Sec
siebel.conmgr.sesstimeout = 3600 Sec


Example: When Stateless transaction is getting Called to Fetch the Account Data,In Random Occasion below Error are Returned to U.I Form Siebel.
Yhteysvaranto on tyhjä eikä yhteyttä voitu muodostaa.(SBL-JCA-00310). SBL-JCA-00310-The connection pool is empty and no connection could be created.


Question 1: Why this below Error Occurs does the Connection Pool Size in Siebel is Full?

Object Manger is Enabled in 2 Servers below are the details
MinSharedDbConns 199, MinTrxDbConns 10
MinUpTime 60
MinWorkQThreads 0
MaxSharedDbConns 199
MaxMTServers 2
MaxMTTasks - 200

Note: All Siebel Server were up and running and Max task is also not reached for the Siebel Component.


Question 2:The same transaction is working again ex:if QueryAccount initiated again it is working,so we assume it is not happening due to Time Out Issues.Please Confirm?


Question 3: In Bookshelf siebel.conmgr.poolsize can be set between 2 to 500.Please Let me know thumb rule Calculate the this Properties.Does this Parameter Setting is Causing this Issue.

Cause

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