Random Crashes Of MS Outlook (Doc ID 1558005.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM Desktop - Version 8.1.1.7 SIA [21238] to 8.1.1.7 SIA [21238] [Release V8]
Information in this document applies to any platform.

Symptoms

Customer is running CRM Desktop version release 3.05 along with Siebel version 8.1.1.7 and is experiencing and issue where the Outlook client is crashing when the CRM desktop is launched. 

Cause

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