Open UI Hourglass Disappears After 30 Seconds During View Navigation (Doc ID 1585470.1)

Last updated on OCTOBER 13, 2016

Applies to:

Siebel Life Sciences CRM - Version 8.1.1.9 [23016] and later
Information in this document applies to any platform.

Symptoms

In Open UI, when navigating to a view if the view takes longer that 30 seconds to load, the hourglass (Open UI busy cursor) disappears after 30 seconds, before the results are displayed.

In High Interactivity, the display of the hourglass is synchronized with the total duration of the query.

Cause

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