ACR 463: State Model on Status Field causing Error SBL-DAT-00279 with Follow-On Order (Doc ID 1586691.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel eConfigurator - Version 8.1.1.5 [21229] to 8.1.1.10 [23021] [Release V8]
Information in this document applies to any platform.

Symptoms

Reproduction Steps:

1) Create a new Order and add a Customizable Product "Product X"
2) Submit the Order and see the status change to Open for the Header and the Line Items
3) Highlight the Line Item and Choose Menu > Modify. Note the Validate Due Date pop up appears and once a date is added the configurator opens and the product can be customized and a new Order Created
4) Create the following State Model:
BC: Order Entry – Line Items
Field: Status

For States and Transitions see attachment, "State_Model"

5) Reload the application to pick up the state model changes
6) Create a new Order and add a Customizable Product "Product X"
7) Submit the Order and see the status change to Open for the Header and the Line Items
8) Highlight the Line Item and Choose Menu > Modify. Note that the Validate Due Date pop up DOES NOT appear and instead you get the following error:

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Siebel
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The ability to insert records is not available in this screen or applet.(SBL-DAT-00279)

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OK  
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Cause

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