ACR 463: State Model On Status Field Causing Error SBL-DAT-00279 With Follow-On Order (Doc ID 1586691.1)

Last updated on APRIL 18, 2023

Applies to:

Symptoms

Reproduction Steps:

1) Create a new Order and add a Customizable Product "Product X"
2) Submit the Order and see the status change to Open for the Header and the Line Items
3) Highlight the Line Item and Choose Menu > Modify. Note the Validate Due Date pop up appears and once a date is added the configurator opens and the product can be customized and a new Order Created
4) Create the following State Model:
BC: Order Entry – Line Items
Field: Status
5) Reload the application to pick up the state model changes
6) Create a new Order and add a Customizable Product "Product X"
7) Submit the Order and see the status change to Open for the Header and the Line Items
8) Highlight the Line Item and Choose Menu > Modify. Note that the Validate Due Date pop up DOES NOT appear and instead you get the following error:

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Siebel
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The ability to insert records is not available in this screen or applet.(SBL-DAT-00279)

Changes

Cause

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