LOGIN VIA HTTPS CAN CAUSE REFRESH ON LOGIN PAGE AND THUS CREATING 2 SIEBEL SESSIONS
(Doc ID 1597329.1)
Last updated on JUNE 11, 2021
Applies to:Siebel Public Sector Service - Version 188.8.131.52  and later
Siebel CRM - Version 184.108.40.206  and later
Siebel Call Center - Version 15.7 [IP2015] to 15.7 [IP2015] [Release V15]
Information in this document applies to any platform.
When logging into Siebel application version 220.127.116.11 over HTTPS - the Login Page is refreshed creating two separate sessions on the Siebel Server. This behavior depends on the URL schema loaded in the Web browser.
The following steps DO NOT exhibit the behavior above,
1b. URL redirected to Siebel Login Page with HTTPS
1c. Enter credentials
1d. Siebel Session created
The following steps DO exhibit the behavior above,
2b. Siebel Login Page displayed without redirect
2c. Enter credentials
2d. Login page loaded again
2e. Re-enter credentials
2f. Siebel Session created
2g. Open Siebel Server Manager and note that there are 2 active sessions for this login attempt
Additional Siebel sessions created on Login will affect the capacity of the Siebel Server application object manager processes
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