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Unable To Import Certificate In Siebel Server (Doc ID 1603651.1)

Last updated on APRIL 30, 2018

Applies to:

Siebel CRM - Version 8.1.1.6 [21233] to 8.2.2.4 SIA [23030] [Release V8]
Information in this document applies to any platform.

Symptoms

Statement of Issue:
-----------------------------
Unable to import certificate in Siebel Server

Environment:
-------------------
8.1.1.6 [21233]

Steps:
---------
1. Login to Siebel Server with Siebel user id using any X-Windows client tool
2. Source environment script siebenv.sh, run "mwcontrol $SIEBEL_ROOT/mw/lib/inetcpl.cpl"
3. Click on Content > Certificates > Import and follow step as prompted then click Finish button, followed by Close and Cancel buttons to shutdown the mwcontrol utility
4. Re-run mwcontrol command per step 2 and verify certificate imported on step 3 is not there

Error:
-------
No error reported.

Expected Behavior:
---------------------------
Certificate imported should be listed.

Actual Behavior:
-----------------------
No error reported but certificate is not listed.

Business Impact:
-------------------------
Not able to register certificate for Outbound HTTP Transport Requests / Web Services Over SSL

Cause

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