Unable To Import Certificate In Siebel Server
(Doc ID 1603651.1)
Last updated on AUGUST 28, 2023
Applies to:
Siebel CRM - Version 8.1.1.6 [21233] to 8.2.2.4 SIA [23030] [Release V8]Information in this document applies to any platform.
Symptoms
Statement of Issue:
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Unable to import certificate in Siebel Server
Environment:
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8.1.1.6 [21233]
Steps:
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1. Login to Siebel Server with Siebel user id using any X-Windows client tool
2. Source environment script siebenv.sh, run "mwcontrol $SIEBEL_ROOT/mw/lib/inetcpl.cpl"
3. Click on Content > Certificates > Import and follow step as prompted then click Finish button, followed by Close and Cancel buttons to shutdown the mwcontrol utility
4. Re-run mwcontrol command per step 2 and verify certificate imported on step 3 is not there
Error:
-------
No error reported.
Expected Behavior:
---------------------------
Certificate imported should be listed.
Actual Behavior:
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No error reported but certificate is not listed.
Business Impact:
-------------------------
Not able to register certificate for Outbound HTTP Transport Requests / Web Services Over SSL
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |