Apostrophe and some special characters are showing up as HTML encoded characters in Tooltip in Open UI (Doc ID 1615616.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 8.1.1.10 [23021] and later
Information in this document applies to any platform.

Symptoms

Problem Statement :
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When an apostrophe is used in the content, the tool tip displays in HTML encoded character in place of the apostrophe.

Cause

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