Apostrophe and some special characters are showing up as HTML encoded characters in Tooltip in Open UI
(Doc ID 1615616.1)
Last updated on JANUARY 03, 2023
Applies to:
Siebel CRM - Version 8.1.1.10 [23021] and laterInformation in this document applies to any platform.
Symptoms
Problem Statement :
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When an apostrophe is used in the content, the tool tip displays in HTML encoded character in place of the apostrophe.
Steps to reproduce:
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1. Login to Siebel application running in Open UI mode.
2. Go to Accounts > Accounts List.
3. Drill down into an account.
4. Go to Notes > Private Notes.
5. Add a record with "Description" field : It's a test again!
6. Save and step off. Go over the Description and you will see the tooltip.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |