My Oracle Support Banner

Siebel Tools Add To Archive Functionality Not Working (Doc ID 1618969.1)

Last updated on MARCH 10, 2019

Applies to:

Siebel Financial Services CRM - Version 8.1.1.10 [23021] and later
Information in this document applies to any platform.
**checked for relevance on 16-Sep-2015**

Symptoms

On : 8.1.1.10 [23021] version, Client Functionality

ACTUAL BEHAVIOR
---------------
Siebel Tools Add to Archive functionality not working

EXPECTED BEHAVIOR
-----------------------
user should be able to archive the objects

STEPS
-----------------------
1) launched Siebel Tools
2) selected business components on OBLE and selected the first record, which was the "A Portfolio Account" business component, then chose "Tools > Add to Archive..." from the menu
3) Nothing appears to happen


BUSINESS IMPACT
-----------------------
unable to archive objects

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.