IRM Fails in Siebel 8.1.1.11 with errors SBL-DAT-00227 and SBL-DAT-00144 (Doc ID 1619511.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 8.1.1.11 [IP2013] and later
Information in this document applies to any platform.

Symptoms

When migrating Siebel 8.1.1.5 SIA to 8.1.1.11 SIA, we are facing an issue during the db upgrade (dev upgrep). The process fails during the step "Execute Incremental Repository Merge" (Tools showing error):

SBL-DAT-00192: Unable to find the definition of Business Service 'Siebel Tools IPack Deployer' in either the repository or run-time tables.
Please ask your systems administrator to check your application configuration if the problem persists.ObjMgrSRFLog
Warning 2 0000000252d626a8:0 2014-01-15 19:40:44 (cdf.cpp (2628)) SBL-DAT-00144: Could not find 'Class' named 'Siebel Tools IPack Deployer'. This object is inactive or nonexistent.
ObjMgrLog Error 1 0000000252d626a8:0 2014-
01-15 19:40:44 (model.cpp (4051)) SBL-DAT-00227: Unable to create the Business Service 'Siebel Tools IPack Deployer

Cause

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