Task Log Cleanup Component Removes S_TU_LOG Records When Task Has Not Finished (SBL-DAT-00494)
(Doc ID 1621622.1)
Last updated on DECEMBER 30, 2019
Applies to:Siebel Financial Services CRM - Version 188.8.131.52 [IP2013] to 184.108.40.206.8 [IP2013] [Release V8]
Information in this document applies to any platform.
Checked for relevance 04-Aug-2015
*** Checked for Currency: Sept 28, 2018 ***
The S_TU_LOG record is deleted while the user is still in the Task. The user will be prompted with an error message: "The selected record has been deleted by another user since it was retrieved. Please continue. (SBL-DAT-00494)"
Only Completed Tasks logs should be deleted, excluding ones that have been paused or still in progress.
1. Enable Task Log Cleanup component.
2. Start a Task with a Commit step followed by a TBC view and proceed to that view.
3. Wait 5 minutes for the Task log to be deleted.
Result: Attempt to change a field value and error will be raised: "The selected record has been deleted by another user since it was retrieved. Please continue. (SBL-DAT-00494)"
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