Communications Outbound Manager Cannot Upload Files To FTP
(Doc ID 1637929.1)
Last updated on NOVEMBER 22, 2019
Applies to:Siebel Marketing - Version 184.108.40.206 SIA and later
Information in this document applies to any platform.
After Campaign Launch, the file with Distribution List is not not uploaded to FTP configured in vendor's profile.
The issue was troubleshooted with the following test case
With the FTP driver profile correctly defined (just for testing purpose) add
a file name and then simulate BS as follows:
BS: Outbound Communications Manager
Method: Send Message
CommProfile the created testFTP profile...
This works when simulating in Windows siebel server to FTP to Linux machine
It fails when using Linux siebel server machine to FTP to same Linux machine
0 bytes file added on the FTP location and following errors on the log file:
SBL-CMO-00152: Send to , subject had error .
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