SBL-DAT-00329 when trying to navigate to a custom view using GotoView (Doc ID 1642760.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 8.1.1.11 [IP2013] and later
Information in this document applies to any platform.
Checked for Relevance on MAR-02-2017

Symptoms

On : 8.1.1.11 SIA [23030] version, Siebel VB / eScript / COM

When attempting to execute script that navigates to a custom view using the GotoView application method
the following error occurs.

ERROR
-----------------------
SBL-DAT-00329: The responsibility of user 'MyUserName' does not allow accessing view 'MMG Account Address Input View"

This does not happen when the same code references a standard view.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Execute custom code.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot navigate to the custom view using the code.

Cause

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