Generate New Database (GenNewDB) tasks fails with error SBL-GDB-00004 and License Issue. (Doc ID 1643019.1)

Last updated on OCTOBER 14, 2016

Applies to:

Siebel CRM - Version 8.1.1.10 [23021] and later
Generic Linux

Symptoms

Generate New Database (GenNewDB) tasks fails with error SBL-GDB-00004 and License Issue.

GenNewDB log describes as follows;

DBCLog DBCLogError 1 000000035359557b:0 2014-04-25 12:54:53 SQL Warning, SQL State 01S00, 0, [Sybase][ODBC Driver]Invalid connection string attribute
SQLError Statement 0 000000035359557b:0 2014-04-25 12:54:53 SQL Statement:
set option PUBLIC.String_rtruncation='On'
DBCLog DBCLogError 1 000000035359557b:0 2014-04-25 12:54:53 [DataDirect][ODBC lib] You are not licensed to use this ODBC driver with the DataDirect ODBC Driver Manager under the license you have purchased. You can order a license by calling DataDirect Technologies at 800-876-3101 in North America and +44 (0) 1753
GenericLog GenericError 1 000000035359557b:0 2014-04-25 12:54:53 SQL Message, HY000: [DataDirect][ODBC lib] You are not licensed to use this ODBC driver with the DataDirect ODBC Driver Manager under the license you have purchased. You can order a license by calling DataDirect Technologies at 800-876-3101 in North America and +44 (0) 1753
GenericLog GenericError 1 000000035359557b:0 2014-04-25 12:54:53 Error executing SQL statements (奣謂ィ・圷爲ェoption PUBLIC.String_rtruncation='OnX).
GenericLog GenericError 1 000000035359557b:0 2014-04-25 12:54:53 Error creating SQL Anywhere database template file (ExecSqlAnywhereStmts).
GenericLog GenericError 1 000000035359557b:0 2014-04-25 12:54:53 Error in MainFunction (CreateDbTemplateFile)
GenericLog GenericError 1 000000035359557b:0 2014-04-25 12:54:53 (gennewdb.cpp (610) err=524292 sys=2) SBL-GDB-00004: Error in Main function.
GenericLog GenericError 1 000000035359557b:0 2014-04-25 12:54:53 (smisched.cpp (923) err=524292 sys=0) SBL-GDB-00004: Error in Main function.

Reproduce procedure is as follows,
1. Fresh install of Siebel 8.1.1.10.
2. Set the OS System Time to installation date + 2 months (ex; set May if original month is March).
3. Execute GenNewDB task.


In addition,
- Due to (Doc ID 1345832.1), this is caused by difference between IVSE.LIC and IVODBC.LIC files.
But it isn't applicable as they are same (softlink was set up) after installation.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms