Generate New Database (GenNewDB) tasks fails with error SBL-GDB-00004 and License Issue.
(Doc ID 1643019.1)
Last updated on SEPTEMBER 15, 2022
Applies to:
Siebel CRM - Version 8.1.1.10 [23021] and laterGeneric Linux
Symptoms
Generate New Database (GenNewDB) tasks fails with error SBL-GDB-00004 and License Issue.
GenNewDB log describes as follows;
DBCLog DBCLogError 1 000000035359557b:0 2014-04-25 12:54:53 SQL Warning, SQL State 01S00, 0, [Sybase][ODBC Driver]Invalid connection string attribute
SQLError Statement 0 000000035359557b:0 2014-04-25 12:54:53 SQL Statement:
set option PUBLIC.String_rtruncation='On'
DBCLog DBCLogError 1 000000035359557b:0 2014-04-25 12:54:53 [DataDirect][ODBC lib] You are not licensed to use this ODBC driver with the DataDirect ODBC Driver Manager under the license you have purchased. You can order a license by calling DataDirect Technologies at 800-876-3101 in North America and +44 (0) 1753
GenericLog GenericError 1 000000035359557b:0 2014-04-25 12:54:53 SQL Message, HY000: [DataDirect][ODBC lib] You are not licensed to use this ODBC driver with the DataDirect ODBC Driver Manager under the license you have purchased. You can order a license by calling DataDirect Technologies at 800-876-3101 in North America and +44 (0) 1753
GenericLog GenericError 1 000000035359557b:0 2014-04-25 12:54:53 Error executing SQL statements (奣謂ｨ・圷爲ｪoption PUBLIC.String_rtruncation='OnX).
GenericLog GenericError 1 000000035359557b:0 2014-04-25 12:54:53 Error creating SQL Anywhere database template file (ExecSqlAnywhereStmts).
GenericLog GenericError 1 000000035359557b:0 2014-04-25 12:54:53 Error in MainFunction (CreateDbTemplateFile)
GenericLog GenericError 1 000000035359557b:0 2014-04-25 12:54:53 (gennewdb.cpp (610) err=524292 sys=2) SBL-GDB-00004: Error in Main function.
GenericLog GenericError 1 000000035359557b:0 2014-04-25 12:54:53 (smisched.cpp (923) err=524292 sys=0) SBL-GDB-00004: Error in Main function.
SQLError Statement 0 000000035359557b:0 2014-04-25 12:54:53 SQL Statement:
set option PUBLIC.String_rtruncation='On'
DBCLog DBCLogError 1 000000035359557b:0 2014-04-25 12:54:53 [DataDirect][ODBC lib] You are not licensed to use this ODBC driver with the DataDirect ODBC Driver Manager under the license you have purchased. You can order a license by calling DataDirect Technologies at 800-876-3101 in North America and +44 (0) 1753
GenericLog GenericError 1 000000035359557b:0 2014-04-25 12:54:53 SQL Message, HY000: [DataDirect][ODBC lib] You are not licensed to use this ODBC driver with the DataDirect ODBC Driver Manager under the license you have purchased. You can order a license by calling DataDirect Technologies at 800-876-3101 in North America and +44 (0) 1753
GenericLog GenericError 1 000000035359557b:0 2014-04-25 12:54:53 Error executing SQL statements (奣謂ｨ・圷爲ｪoption PUBLIC.String_rtruncation='OnX).
GenericLog GenericError 1 000000035359557b:0 2014-04-25 12:54:53 Error creating SQL Anywhere database template file (ExecSqlAnywhereStmts).
GenericLog GenericError 1 000000035359557b:0 2014-04-25 12:54:53 Error in MainFunction (CreateDbTemplateFile)
GenericLog GenericError 1 000000035359557b:0 2014-04-25 12:54:53 (gennewdb.cpp (610) err=524292 sys=2) SBL-GDB-00004: Error in Main function.
GenericLog GenericError 1 000000035359557b:0 2014-04-25 12:54:53 (smisched.cpp (923) err=524292 sys=0) SBL-GDB-00004: Error in Main function.
Reproduce procedure is as follows,
1. Fresh install of Siebel 8.1.1.10.
2. Set the OS System Time to installation date + 2 months (ex; set May if original month is March).
3. Execute GenNewDB task.
In addition,
- Due to (Doc ID 1345832.1), this is caused by difference between IVSE.LIC and IVODBC.LIC files.
But it isn't applicable as they are same (softlink was set up) after installation.
Cause
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