Link Added in SWELogin.swt file Causes Javascript Error In swecommon.js File (Doc ID 1671981.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 8.2.2.2 SIA[23016] and later
Information in this document applies to any platform.
""Checked for Relevance on 26 Oct 2015""

Symptoms

According our business requirements I edited the design of login page in Siebel a little. Just changed the background image and added links from Siebel Loyalty to Siebel Marketing and vice versa. Only HTML tags - no Javascript coding.
However, I encountered a strange problem:

1. For example, I open the Loyalty login page. Then I want to go to Marketing login page and click on the link which I have added.
2. Then Marketing login page opens in a new IE window. And here I see javascript error in IE left bottom corner. Error invokes from swecommon.js file.If I ignore this error and login into Siebel all the same - then my future work in interface will be incorrect.

This error appears independent of if I'm going from Loyalty to Marketing or vice versa.

Cause

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