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Link Added in SWELogin.swt file Causes Javascript Error In swecommon.js File (Doc ID 1671981.1)

Last updated on AUGUST 07, 2020

Applies to:

Siebel CRM - Version 8.2.2.2 SIA[23016] and later
Information in this document applies to any platform.
""Checked for Relevance on 26 Oct 2015""
*** Checked for relevance on 07-AUG-2020 ***

Symptoms

According to business requirements, edited the design of login page in Siebel a little. Changed the background image and added links from Siebel Loyalty to Siebel Marketing and vice versa. Only HTML tags - no Javascript coding.
Encountered the following problems:

1. Upon opening Loyalty login page, navigate to Marketing login page and click on the link added.
2. Marketing login page opens in a new IE window. Seeing javascript error in IE left bottom corner. Error invokes from swecommon.js file. Upon ignoring this error and login into Siebel all the same - future work in interface will be incorrect.

This error appears independent of whether going from Loyalty to Marketing or vice versa.

Cause

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In this Document
Symptoms
Cause
Solution
References


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