Link Added in SWELogin.swt file Causes Javascript Error In swecommon.js File
(Doc ID 1671981.1)
Last updated on SEPTEMBER 01, 2023
Applies to:
Siebel CRM - Version 8.2.2.2 SIA[23016] and laterInformation in this document applies to any platform.
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Symptoms
According to business requirements, edited the design of login page in Siebel a little. Changed the background image and added links from Siebel Loyalty to Siebel Marketing and vice versa. Only HTML tags - no Javascript coding.
Encountered the following problems:
1. Upon opening Loyalty login page, navigate to Marketing login page and click on the link added.
2. Marketing login page opens in a new IE window. Seeing javascript error in IE left bottom corner. Error invokes from swecommon.js file. Upon ignoring this error and login into Siebel all the same - future work in interface will be incorrect.
This error appears independent of whether going from Loyalty to Marketing or vice versa.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |