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Error SBL-EAI-50228 occurs when create a file in the root directory in Windows using EAI XML Write to File or EAI File Transport business services (Doc ID 1900045.1)

Last updated on JULY 21, 2023

Applies to:

Siebel Call Center - Version [23021] to [IP2013] [Release V8]
Microsoft Windows (32-bit)
Microsoft Windows x64 (64-bit)


The customer encountered the error SBL-EAI-50228 when attempted to create a file to the ROOT directory 'D:\'.

All steps / points suggested in the below document did not help.

Why does the error SBL-EAI-50228 occur after applying Siebel Fix Pack? (Doc ID 1542583.1)


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