Unable To Copy Contact That Has Associated Addresses - Unique Index Violation on S_CON_ADDR (Doc ID 1902206.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 8.1.1.11 SIA [23030] and later
Information in this document applies to any platform.

Symptoms

When trying to copy a Contact record with associated addresses, the following unique constraint errors display:

 
STEPS

1. Create a New Contact with a new address: Create Contact A with Address A.
2. Copy this Contact: Copy Contact A to Contact B.
3. Add address(es) to the copied contact: Add address B to Contact B.
4. Copy this copied Contact: Try to copy Contact B.

Result: ORA-00001: unique constraint (SIEBEL.S_CON_ADDR_U1) violated.

Cause

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