My Oracle Support Banner

Symbolic URL is not refreshed when field updated (Doc ID 1904863.1)

Last updated on AUGUST 07, 2018

Applies to:

Siebel CRM - Version 8.1.1.11 [IP2013] and later
Information in this document applies to any platform.
Checked for Relevance on **Dec 16th 2015**

Symptoms

Changing the value of a field is not triggering refresh of applet displaying a Symbolic URL utilizing the field value.
Immediate Post Changes = "Y" on the field.
Argument IsRecordSensitive = TRUE is set on the symbolic URL.

The applet displaying the Symbolic URL is only refreshed when:
a) user navigates to a new record
b) user saves record (either explicitly or implicitly thorough navigation)

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to applet and change field value.
2. Navigate out of the field using tab or clicking on a different control in the applet.
3. Applet displaying Symbolic URL is not refreshed to re-display contents based on new field value.


Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.