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VBC Based Pick Applets And Picklist Not Working As Per Standard Siebel Behavior. (Doc ID 1905116.1)

Last updated on JULY 03, 2023

Applies to:

Siebel CRM - Version 8.2.2.4 SIA [23030] and later
Information in this document applies to any platform.
 

Symptoms


Statement of Issue:
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VBC based bounded picklist fields erroring out when user directly types in the value without opening pick applet and step off the field.

Error - SBL-EAI-04369: The external source for this BusComp does not support the field 'Activity'.

Steps:
------
1) Configure a form applet is based on VBC as well as the picklist is based on VBC.
2) Enter a value directly and steps off the field.
3) It tries to find out the values in pick VBC. If not found in the pick BC, it throws an error on UI.


Cause

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In this Document
Symptoms
Cause
Solution


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