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Revise Order Updating Order Status To A Value Other Than Pending (Doc ID 1905957.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 8.1.1.2[21215] and later
Information in this document applies to any platform.

Symptoms


Revise Order updating Order Status to a value other than Pending if state model is enabled.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create an new order status LOV starting  with "Pending" for example: Pending Payment
2. create state model such that you can change Order status from Pending to Pending Payment or cancelled or complete
3. restart the services and make sure state model have been applied
4. do modify order

You can modified order status has been changed to Pending Payment instead of Pending


Cause

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In this Document
Symptoms
Cause
Solution
References


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