Revise Order Updating Order Status To A Value Other Than Pending
(Doc ID 1905957.1)
Last updated on FEBRUARY 01, 2019
Applies to:Siebel CRM - Version 18.104.22.168 and later
Information in this document applies to any platform.
Revise Order updating Order Status to a value other than Pending if state model is enabled.
The issue can be reproduced at will with the following steps:
1. Create an new order status LOV starting with "Pending" for example: Pending Payment
2. create state model such that you can change Order status from Pending to Pending Payment or cancelled or complete
3. restart the services and make sure state model have been applied
4. do modify order
You can modified order status has been changed to Pending Payment instead of Pending
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