SBL-DAT-60241 Is Raised While TaskUI Runs At Commit Step (Doc ID 1914123.1)

Last updated on JANUARY 26, 2017

Applies to:

Siebel CRM - Version 8.1.1.11 [IP2013] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.11 SIA [23030] version, Task Based UI

During Task execution, the following error occurs:

ERROR
[1] An error has occurred committing the record of business component 'Position'. The user key of the record is
Party name = ""
Division Id=""
Conflict Id=""(SBL-DAT-60241)
[2] The selected record has been deleted by another user since it was retrieved. Please continue(SBL-DAT-00494).


STEPS
1. Task UI is based on the Service Agreement.
2. Task includes Main task flow and Sub tasks.
3. In the Sub task ,there is a 'Commit ' step to save the updates.

Due to this issue, users cannot save the record.

Cause

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