UNABLE TO DOWNLOAD ACCENTED ATTACHMENT FILE WITH MIXED DSFILESYSTEM PATH
(Doc ID 1925454.1)
Last updated on JUNE 06, 2022
Applies to:
Siebel System Software - Version 8.1.1.11.9 [IP2013] and laterInformation in this document applies to any platform.
Symptoms
Customer is unable to download accented files from attachments. The following error is found in the OM log file:
SBL-UIF-00327: Unable to get the file requested
It is happening for both, OpenUI and HI Clients.
Changes
DSFileSystem has been set to "*FSM*,/siebefs2/att" for the Name SubSystem ServerDataSrc
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |