Last updated on MARCH 02, 2017
Applies to:Siebel CRM - Version 184.108.40.206  and later
Information in this document applies to any platform.
SIEBEL VERSION: 220.127.116.11
After upgrading from Siebel 18.104.22.168 to 22.214.171.124, all inbound web services were failing with the error below when invoked through SOAPUI.
The EAI OM was checked, server restarts were executed but all requests were still failing.
Error message: An error occurred while trying to process your request. This error indicates a problem with the configuration of this server and should be reported to the webmaster (along with any errors listed below). We apologize for the inconvenience
Login failed attempting to connect to siebel.TCPIP.None.None://VirtualServer/siebstage/EAIObjMgr_enu
SBL-SSM-00004: SISNAPI Hello failed. The server component could be down.
STEPS TO REPRODUCE:
Call a Siebel Web Service through SOAPUI. The error message will be thrown.
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