Campaign Load Fails When Clustering is Enabled (SBL-EAI-04308)

(Doc ID 1934401.1)

Last updated on FEBRUARY 28, 2018

Applies to:

Siebel Marketing - Version SIA[23016] to [IP2013] [Release V8]
Information in this document applies to any platform.


On : SIA[23016] version, Client Functionality

When attempting to run a campaign load with OBIEE clustering enabled the following error occurs:

Error/Warning : Error invoking service 'Mktg Data Load Service', method 'CampaignLoad' at step 'Load Segment Tree Cells/Segments'.(SBL-BPR-00162)
Operation 'writeListFiles' of Web Service '' at port 'JobManagementServiceSoap' failed with the following explanation: "Sax parser returned an exception.
Message: Expected end of tag 'br', Entity publicId: , Entity systemId: , Line number: 1, Column number: 649".(SBL-EAI-04308)

The issue can be reproduced at will with the following steps:
1. Add the following to instanceconfig.xml in OBI

2. Run a campaign load
3. Error occurs


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