Category "Universal Inbox" Displays Duplicate LOV Values When More Than One Language Is Installed (SBL-DAT-00510)

(Doc ID 1935934.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Communications, Media and Energy CRM - Version [23030] and later
Information in this document applies to any platform.


When more than one language is installed, the Category picklist field in the Administration - Inbox returns two values for each option. 

Only the corresponding language should display for the specific LOV.

1. Navigate to Site Map > Administration - Inbox.
2. Select the picklist for Category.

Result: There are two "APPROVALS" values listed in the "Category" field when it should display either "Approvals" for the ENU language or "Aprobaciones" for the ESN language.


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