Category "Universal Inbox" Displays Duplicate LOV Values When More Than One Language Is Installed (SBL-DAT-00510)
Last updated on MARCH 02, 2017
Applies to:Siebel Communications, Media and Energy CRM - Version 18.104.22.168  and later
Information in this document applies to any platform.
When more than one language is installed, the Category picklist field in the Administration - Inbox returns two values for each option.
Only the corresponding language should display for the specific LOV.
1. Navigate to Site Map > Administration - Inbox.
2. Select the picklist for Category.
Result: There are two "APPROVALS" values listed in the "Category" field when it should display either "Approvals" for the ENU language or "Aprobaciones" for the ESN language.
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