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"This page can’t be displayed" and "Can't reach this page" with Web Dedicate Client OpenUI in IE (Doc ID 1937349.1)

Last updated on NOVEMBER 05, 2019

Applies to:

Siebel CRM - Version 8.1.1.11.8 [IP2013] to 19.4 [Release V8 to V17]
Information in this document applies to any platform.

Symptoms

On : 8.1.1.11 [IP2013] version and higher 

the following error occurs.

ERROR
-----------------------
"This page can't be displayed."

OR 

Can't reach this page
* make sure the web address http://localhost/start.swe is correct
* Search for this site on Bing
* Refresh the page

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Install and Launch Siebel dedicated client for OpenUI in IE 11
2. It fails to launch
3. Same dedicated client launch successfully in Chrome browser

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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