Drag and Drop an Email from Outlook to a Siebel Attachment Tab Freezes the Application
(Doc ID 1938473.1)
Last updated on AUGUST 22, 2018
Applies to:Siebel CRM - Version 188.8.131.52.7 [IP2013] and later
Information in this document applies to any platform.
When dragging an email from Outlook to any Siebel Attachment tab, Siebel freezes up for a minute
Steps To Reproduce:
- Navigate to Accounts > Attachments
- Drag and drop an item from the Outlook
- The application hangs for around 60 seconds and hourglass spins during this period
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