Dispatch board does not display all employees in a selected service region in Open UI (Doc ID 1955147.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Field Service - Version 8.1.1.11 [IP2013] and later
Information in this document applies to any platform.

Symptoms

In 8.1.1.11.x Open UI environment, Dispatch board only shows employees which are in the login user's contact team. This is not the same behavior as HI application.

Cause

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