Dispatch board does not display all employees in a selected service region in Open UI
(Doc ID 1955147.1)
Last updated on APRIL 02, 2019
Applies to:
Siebel Field Service - Version 8.1.1.11 [IP2013] and laterInformation in this document applies to any platform.
Symptoms
In 8.1.1.11.x Open UI environment, Dispatch board only shows employees which are in the login user's contact team. This is not the same behavior as HI application.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |