My Oracle Support Banner

Changing account in Asset view shows "There were more rows than could be returned. Please refine your query to bring back fewer rows. (SBL-DAT-00500)" error (Doc ID 1956120.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Tools - Version 8.1.1.10 [23021] and later
Information in this document applies to any platform.

Symptoms

On :  8.1.1.10 [23021] version, Configuration - General

When an account on an asset is changed from Assets screen, the following error occurs.

ERROR
-----------------------
There were more rows than could be returned. Please refine your query to bring back fewer rows(SBL-DAT-00500)

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log into Siebel Service.
2. Go to Assets > List. Make sure that there are more than 10K asset records available.
3. Change the account on an existing asset record and the error occurs.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process and therefore has not been subject to an independent technical review.
My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.