Changing account in Asset view shows "There were more rows than could be returned. Please refine your query to bring back fewer rows. (SBL-DAT-00500)" error (Doc ID 1956120.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Tools - Version 8.1.1.10 [23021] and later
Information in this document applies to any platform.

Symptoms

On :  8.1.1.10 [23021] version, Configuration - General

When an account on an asset is changed from Assets screen, the following error occurs.

ERROR
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There were more rows than could be returned. Please refine your query to bring back fewer rows(SBL-DAT-00500)

STEPS
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The issue can be reproduced at will with the following steps:
1. Log into Siebel Service.
2. Go to Assets > List. Make sure that there are more than 10K asset records available.
3. Change the account on an existing asset record and the error occurs.

Cause

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