Account Classification Code Information (Doc ID 1966517.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 8.1.1.11.11 [IP2013] and later
Information in this document applies to any platform.

Goal

There are two scenarios which are:
1. Employee who is liable for bill as well as services
2. Employee who is getting services , cost center is getting billed but organization is actual customer

Question on above scenarios:
1. Since employee is himself using services and bill, can we only create customer account for him and associate services as well as billing profile on him?
2. Though, as per scenario there should be different classification code but can we create account with type Customer only so as to maintain unformity for both scenarios?


 

Solution

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