Inconsistent Behavior Of ISS Promotion Management Service, Method ApplyPromotion (Doc ID 1966684.1)

Last updated on MAY 02, 2023

Applies to:

Symptoms

There is inconsistent behavior of BS: ISS Promotion Management Service, Method: ApplyPromotion.

• If this BS runs from standard GUI, i.e. adding a new promotion to a quote, everything works fine.
• If it is called from a custom BS, the child root item of the promotion does not have field Cfg Type filled. In other words for NON-UI if you call ApplyPromotion by code, Cfg Type is not entered and empty for the components

Problem:
If later a root item of such an asset or quote is being changed, a signal might be called which deletes all existing asset child items and add them as a new one.

This can be reproduced with BS simulator in standard Siebel.

1. Create a quote and remember row id
2. Create a promotion with a CP as component 
3. Remember promotion id and CP product id 
4. Goto BS simulator and create following lines:
   1. Service_spcName="ISS Promotion Management Service" 
   2. Method_spcName="ApplyPromotion" 
   3. Iterations="1"
   4. Parameters:
      1. Prod_spcProm_spcId="<promotion id>" 
      2. Target_spcDocument="Quote" 
      3. Active_spcDocument_spcId="<Quote Id>"

Cause

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