IP2014: Marketing Calendar\Timeline Does Not Open in Open UI for Non-Marketing Applications

(Doc ID 1986266.1)

Last updated on DECEMBER 09, 2016

Applies to:

Siebel CRM - Version 8.1.1.14.2 [IP2014] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.14.2 [IP2014] version, Client Functionality

When accessing Marketing Calendar views  in non-Marketing applications  you can see that there is no calendar showing up. This issue occurs only in Open UI, if we navigate to Site map >> "Marketing Calendar" views.

These viws works fine in HI.

This issue does not occur for Marketing application.

Reproduction Steps:
1. Open eCommunications in Open UI mode
2. Go to Site Map >"Programs" >"Program List" and Create and save a test record.
3. Go to Site Map > "Marketing Calendar" >"All Programs"
4. The result is like below:

5. Similarly navigate to "Marketing Plans > Marketing Plans > Timeline" and see that the timeline does not appear:

 

 

Cause

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