IP2014: Marketing Calendar\Timeline Does Not Open in Open UI for Non-Marketing Applications
(Doc ID 1986266.1)
Last updated on OCTOBER 28, 2022
Applies to:
Siebel CRM - Version 8.1.1.14.2 [IP2014] and laterInformation in this document applies to any platform.
Symptoms
On : 8.1.1.14.2 [IP2014] version, Client Functionality
When accessing Marketing Calendar views in non-Marketing applications you can see that there is no calendar showing up. This issue occurs only in Open UI, if we navigate to Site map >> "Marketing Calendar" views.
These viws works fine in HI.
This issue does not occur for Marketing application.
Reproduction Steps:
1. Open eCommunications in Open UI mode
2. Go to Site Map >"Programs" >"Program List" and Create and save a test record.
3. Go to Site Map > "Marketing Calendar" >"All Programs"
4. The result is like below:
5. Similarly navigate to "Marketing Plans > Marketing Plans > Timeline" and see that the timeline does not appear:
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |