Session Timeout Does not Occur with OpenUI BIP Report Notification

(Doc ID 1988318.1)

Last updated on SEPTEMBER 20, 2016

Applies to:

Siebel Hospitality - Version 8.1.1.10 [23021] and later
Siebel CRM - Version 8.1.1.14.5 [IP2014] to 8.1.1.14.5 [IP2014] [Release V8]
Information in this document applies to any platform.

Symptoms

With Session time out – 10 mins and Message Broadcasting enabled ( UserPref ---> Message BroadCasting --> Update Interval – 35 mins)

OpenUI Report Notification will trigger after 35 mins.

 

Due to this Users are not notified immediately after report generation.

 

Cause

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