Capturing Siebel Statistics or metrics (Doc ID 2012450.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 8.1.1.9 [23016] to 8.2.2.4.16 [IP2013] [Release V8]
Information in this document applies to any platform.

Goal

Question : Is it possible to enable and recover statistics from Siebel with below features
1 - Siebel accumulates metrics from tasks to components. The components will update the metrics to the Siebel server as well?
2 - When those metrics are reset? Bouncing a component does not reset it's metrics stored.
3 - There are several metrics from components and server that are not being stored at all (they are equal 0 or are undefined), see attachment for an example. How can we enabled those metrics to be gathered?
4 - Some metrics are not document. For example, by enabling the advanced parameter CacheStatsEnabled (Cache Statistics Enabled) to True, which metric will be affected?

Solution

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