Errors SBL-DAT-00521 And SBL-DAT-00421 Occurs When Trying To Create a Loyalty Member
(Doc ID 2032901.1)
Last updated on AUGUST 24, 2023
Applies to:
Siebel Loyalty Engine - Version 8.1.1.14 [IP2014] and laterInformation in this document applies to any platform.
Symptoms
While creating a new Loyalty Member, the error below occurs. The Member gets created but the Default Tier is not associated to the Member.
An invalid assignment error has occurred. Please try again or ask your systems administrator to check your application configuration if the problem persists.(SBL-DAT-00421).
While assigning a voucher with Fixed Start and Expiration Dated through a promotion, Transaction went into "Rejected Engine" with an error "The value '07/15/15' for field 'Start Date' is required to be'<=[Expiration Date]'.Please enter a value that is '<= 07/14/15 12:29:38 PM'.(SBL-DAT-00521)".
The issue can be reproduced with the following steps:
1. Logon to Loyalty Application
2. Go to Loyalty Member
3. Create a new Loyalty Member
4. Save the record
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |