Error In Creation Of Member- SBL-DAT-00421 Issue With Member Tier Creation - SBL-DAT-00521 (Doc ID 2032901.1)

Last updated on MAY 03, 2017

Applies to:

Siebel Loyalty Engine - Version 8.1.1.14 [IP2014] and later
Information in this document applies to any platform.

Symptoms

ISSUE STATEMENT
---------------
While creating a member getting error. However the member gets created but not the tier.
 
ERROR
---------------
 "Error en la asignación no válida.Si el problema persiste, vuelva a intentarlo o solicite al administrador del sistema que verifique la configuración de la aplicación.(SBL-DAT-00421)".

While assigning a voucher with Fixed Start and Expiration Dated through a promotion, Transaction went into "Rejected Engine" with an error "Se requiere que el valor '07/15/15' para el campo 'Start Date' sea '<=[Expiration Date]'.Ingrese un valor que sea ' <= 07/14/15 12:29:38 PM'.(SBL-DAT-00521)".
 
 
ENVIRONMENT
---------------
Application & Version 8.1.1.14 [IP2014]
System Name
Production
 
STEPS
---------------
The issue can be reproduced with the following steps:
1. Create Loyalty Member
 
IMPACT
---------------
Production issue

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms