EAI Siebel Adapter Error : SBL-DAT-00523: The selected record has been modified by another user since it was retrieved. Please continue.
(Doc ID 2042880.1)
Last updated on APRIL 30, 2018
Applies to:Siebel CRM - Version 184.108.40.206  and later
Information in this document applies to any platform.
Siebel version : 220.127.116.11
Database version : Oracle 18.104.22.168
OS version : RHE 5
Customer is running Tibco JMS mechanism to synchronize Account data from external systems. They are using XML messages to transport data over JMS. Workflows are triggered asynchronously in wfprocmgr, and sometimes, an error is received :-
ObjMgrLog Error 1 00001b7655aa381d:0 2015-07-22 14:09:56 (adptutils.cpp (7125)) SBL-EAI-04451: Method 'WriteRecord' of business component 'Billing Profile - Integration VIP' (integration component
'Billing Profile - Integration VIP') for record with search specification '[Id] = "1-23456"' returned the following error:"The selected record has been modified by another user since it was retrieved. Please continue.(SBL-DAT-00523)"
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