Default Focus On Field After Newrecord using user property DefaultFocus_New on HLS Case Attachment Applet
(Doc ID 2043339.1)
Last updated on JANUARY 03, 2023
Applies to:
Siebel Public Sector CRM Service - Version 8.1.1.14.3 [IP2014] and laterInformation in this document applies to any platform.
Symptoms
On : 8.1.1.14.3 [IP2014] version, Client Functionality
ACTUAL BEHAVIOR
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Using the user property DefaultFocus_New (as described in Siebel Developer's Reference > User Properties > Applet User Properties > Specifying the Default Applet Focus) for HLS Case Attachment Applet does not work and it has no effect in Open UI.
After the user adds a new attachment file, the entire row is focused and not the specified field (HLSFileName in this case).
EXPECTED BEHAVIOR
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Using the user property DefaultFocus_New for HLS Case Attachment Applet should work in Open UI.
STEPS
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The issue can be reproduced at will with the following steps:
1) Go to Siebel Tools, query and lock the HLS Case Attachment Applet;
2) Add a new Applet User Prop with following:
a) Name = DefaultFocus_New
b) Value = HLSFileName
3) Compile the changes and test the behavior.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |