Open Check Is Taking Long Time After Upgrading To Open UI
(Doc ID 2066455.1)
Last updated on AUGUST 19, 2022
Applies to:
Siebel CRM - Version 8.1.1.11.16 [IP2013] and laterInformation in this document applies to any platform.
Symptoms
On : 8.1.1.11.17 [IP2013] version
ACTUAL BEHAVIOR
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When trying to create Check using Open Check button under Order-->Event Order it is taking long time. This issue has been reproduced on vanilla environment.
Please find attached the vanilla log.
STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to Event Orders Screen
2. Query for a valid Quote
3.Click on Open Check button for any EO in 'Distributed' status
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |