IE11: Picklist Value Show Automatically While Quering Templates In Communications View (Doc ID 2080401.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 8.1.1.14.7 [IP2014] and later
Information in this document applies to any platform.

Symptoms

While querying for the template in templates view, object pick applet at the bottom opens up automatically.

1. Login to Open UI and navigate to Administration-communication->All Templates.
2. In the list applet click on query button and hit go. Scroll down to the form applet and open the Object pick applet. Click anywhere in the form applet to close the pick applet.
3. Scroll up to the list applet and again execute blank query. The object pick applet at the bottom opens up automatically.

The issue appears for IE11 only, functionality works fine for Mozilla and Chrome Browser.

Cause

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