Siebel OM Components are Failing with Error SBL-GEN-00127 (Doc ID 2090554.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 8.1.1.14.11 [IP2014] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.14.11 [IP2014] version, System Admin

Siebel object manager components are failing with error SBL-GEN-00127 after re-starting server.

When check in srvrmgr, component status is "Not Online"

Error in enterprise log:

ServerLog ProcessExit 1 00016dc7566e027c:0 2015-12-14 19:30:15 eCommunicationsObjMgr_enu 1792 SBL-GEN-00127 Process 1792 exited with error -
ScfEventLog SubEvtFacInfo 3 00016dc7566e027c:0 2015-12-14 19:30:15 Process crash event triggered for sisproc -1, osproc 1792
ScfEventLog SubEvtFacDebug 5 00016dc7566e027c:0 2015-12-14 19:30:15 Added an event object 004a25c0 for event 1, sub-event 7 to the event queue
ServerLog ProcessCreate 1 00003b67566e7332:0 2015-12-14 19:30:15 Created server process (OS pid = 1824 ) for eCommunicationsObjMgr_enu

Cause

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