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Some Siebel Attachments Such As .JPG Extension Are Opened In A New Tab Instead Of Giving the Option To Save the Attachment File Locally (Doc ID 2091877.1)

Last updated on MARCH 19, 2023

Applies to:

Siebel CRM - Version [23021] to 20.12 [Release V8 to V17]
Information in this document applies to any platform.


Siebel Users are not able to download some Siebel attachments files such as files with extension .JPG or .HTM. After the user click on Download/Save the .JPG image or .HTM file opens on a new tab browser and user can not save it locally.

Steps to reproduce the issue:



 Users started to use Siebel in OpenUI mode.


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