Task Pane Not Opening When Task UI Is Launched From Button In Open UI 15.7 (Doc ID 2096287.1)

Last updated on MAY 18, 2017

Applies to:

Siebel CRM - Version 15.5 [IP2015] to 15.16 [IP2015] [Release V15]
Siebel CRM - Version 16.0 [IP2016] to 16.7 [IP2016] [Release V16]
Information in this document applies to any platform.

Symptoms

On : 15.5 [IP2015] version, Task Based UI

TBUI behaves differently on HI and OPENUI


STEPS
-----------------------

1. Navigate to Offers - Email Treatment
2. Start task using button Email Setup Wizard
3. Task pane doesn't show

BUSINESS IMPACT
-----------------------
Task pane doesn't open automatically when launching task via button

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms