Ability to Make the Open UI Communications Panel Default To a Narrowed Window? (Doc ID 2122260.1)

Last updated on DECEMBER 21, 2016

Applies to:

Siebel CRM - Version 15.7 [IP2015] and later
Information in this document applies to any platform.

Goal

When upgrading from IP2013 to IP2015. The communication panel in IP2015 is loading as a wider block by default after logging into the application.
The desired layout for the communications panel should result in a narrowed block, similar to what was displayed in IP2013.

Is there a way to configure the communications panel to display as a narrow-block view from its default wide-block view in IP2015, via a user preference, option,  or setting?
 

Solution

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