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Getting Error "SBL-UIF-00229: Error occurred while opening file" When Running Marketing List Import Job. (Doc ID 2129322.1)

Last updated on SEPTEMBER 05, 2023

Applies to:

Siebel Marketing - Version [IP2014] and later
Information in this document applies to any platform.


In a multi-server environment, when running the Marketing Import List job, it is failing with the error below:

Steps to Reproduce:

1- Enable Application Object Manager component on Server 1 and Workflow Process Manager component on Server 2.

2- Logon to the application which connects to the Object Manager in Server 1

3- Setup a Marketing Import Job - for details please refer to the Siebel Marketing Guide >  8 Managing Lists > Importing External Data and Creating Data Mappings

4- Run a Marketing Import List Job

5- The Workflow Process Manager task to have data imported will run in Server 2

6- The Workflow Process Manager task will fail with the above error




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