Application is crashing with LDAPSecAdpt profile (Doc ID 2163302.1)

Last updated on JULY 24, 2023

Applies to:

Symptoms

Siebel application crash with LDAPSecAdpt post upgrade

Application is crashing after implementing LDAPSecAdpt with Oracle LDAP client with below callstack

Called from:
/app/Siebel1/15.0.0.0.0/ses/siebsrvr/lib/libsslcosd.so(+0x7185)[0x55875185]
/app/Siebel1/15.0.0.0.0/ses/siebsrvr/lib/libsslcosd.so(+0x797e)[0x5587597e]
/usr/local/jre1.7.0_79/lib/i386/client/libjvm.so(+0x4097b1)[0x5c9097b1]
/usr/local/jre1.7.0_79/lib/i386/client/libjvm.so(JVM_handle_linux_signal+0x582)[0x5c90fdd2]
/usr/local/jre1.7.0_79/lib/i386/client/libjvm.so(+0x406156)[0x5c906156]
[0x55555410]
/app/oracle/product/11.2.0/client_1/lib/libnnz11.so(nzty1as_algstart+0x6b)[0x70c1a547]
/app/oracle/product/11.2.0/client_1/lib/libnnz11.so(+0x20881b)[0x70c1a81b]
/app/oracle/product/11.2.0/client_1/lib/libnnz11.so(+0x2bfd6)[0x70a3dfd6]
/app/oracle/product/11.2.0/client_1/lib/libnnz11.so(+0x2bd48)[0x70a3dd48]
/app/oracle/product/11.2.0/client_1/lib/libnnz11.so(+0x2bc29)[0x70a3dc29]
/app/oracle/product/11.2.0/client_1/lib/libnnz11.so(nzdsi_init+0x3c3)[0x70a393eb]
/app/oracle/product/11.2.0/client_1/lib/libnnz11.so(nzdsi_initialize+0x3c)[0x70a6cdbe]
/app/oracle/product/11.2.0/client_1/lib/libclntsh.so.11.1(gsluinit+0x907)[0x6fa7cd63]
/app/oracle/product/11.2.0/client_1/lib/libclntsh.so.11.1(gsluizgcGetContext+0x56)[0x6fa7c456]
/app/oracle/product/11.2.0/client_1/lib/libclntsh.so.11.1(gslutcTraceWithCtx+0xe3)[0x6fa804ad]
/app/oracle/product/11.2.0/client_1/lib/libclntsh.so.11.1(ldap_open+0x28)[0x6fa51e24]
/app/Siebel1/15.0.0.0.0/ses/siebsrvr/lib/libsscforacleldap.so(CSSLdapUtil::_ldap_open(char*, int)+0x10f)[0x5c0dd93f]
/app/Siebel1/15.0.0.0.0/ses/siebsrvr/lib/libsscforacleldap.so(CSSLdapUtil::_ldap_open_init_SSL(char*, int, char*, char*, int*)+0x61)[0x5c0ddb01]
/app/Siebel1/15.0.0.0.0/ses/siebsrvr/lib/libsscforacleldap.so(CSSLdapUtil::GetLdapHandle(SSstringBase const&, int, SSstringBase const&, SSstringBase const&, ldap*&, char**)+0x17d)[0x5c0de16d]
/app/Siebel1/15.0.0.0.0/ses/siebsrvr/lib/libsscforacleldap.so(SecurityLogin8Step1(char const*, char const**, CCFMap, CCFElemPtr >&, SSstringBase&, SSstringBase&, SSstringBase&, SSstringBase&, ldap*&, char**)+0x15c)[0x5c0eb23c]
/app/Siebel1/15.0.0.0.0/ses/siebsrvr/lib/libsscforacleldap.so(SecurityLogin8+0x299)[0x5c0ec059]
/app/Siebel1/15.0.0.0.0/ses/siebsrvr/lib/libsslcsecm.so(CSSSecMgr::Login(SSstring const&, SSstring const&, void*&, bool)+0x7cb)[0x58f38d2b]
/app/Siebel1/15.0.0.0.0/ses/siebsrvr/lib/libsslcsecm.so(CSSSecMgr::Login(SSstring const&, SSstring const&, void*&)+0x3a)[0x58f3979a]
/app/Siebel1/15.0.0.0.0/ses/siebsrvr/lib/libsslcsecc.so(CSSSecClnt::Authenticate(SSstring const&, SSstring const&)+0x128)[0x58f5ca18]
/app/Siebel1/15.0.0.0.0/ses/siebsrvr/lib/libsscfdm.so(CSSSecOMClnt::Authenticate(SSstring const&, SSstring const&)+0x3b)[0x5acdaeeb]
/app/Siebel1/15.0.0.0.0/ses/siebsrvr/lib/libsscfdm.so(CSSModelPhysDef::Authenticate(SSstring const&, SSstring const&)+0xa0)[0x5ad06c90]
/app/Siebel1/15.0.0.0.0/ses/siebsrvr/lib/libsscfdm.so(CSSModelPhysDef::Login(SSstring const&, SSstring const&)+0x62)[0x5ad07182]
/app/Siebel1/15.0.0.0.0/ses/siebsrvr/lib/libsscfom.so(CSSModel::Login(SSstring const&, SSstring const&)+0x14f)[0x5aa5b97f]
/app/Siebel1/15.0.0.0.0/ses/siebsrvr/lib/libsstcsiom.so(_ZN14CSSSIOMSession5LogonEPKDsS1_S1_S1_S1_S1_iPDsPFiS1_S1_PK14CCFPropertySetPvES6_S8_+0x396)[0x58c944e6]
/app/Siebel1/15.0.0.0.0/ses/siebsrvr/lib/libsssasos.so(CSSClient::HandleOMLogon(CSSClientReq*)+0x35c)[0x589da11c]
/app/Siebel1/15.0.0.0.0/ses/siebsrvr/lib/libsssasos.so(CSSClient::HandleLogon(CSSClientReq*)+0x64)[0x589d70d4]
/app/Siebel1/15.0.0.0.0/ses/siebsrvr/lib/libsssasos.so(CSSClient::HandleRequest(CSSClientReq*)+0x149)[0x589d7239]
/app/Siebel1/15.0.0.0.0/ses/siebsrvr/lib/libsssasos.so(+0x7ca5)[0x589cdca5]
/app/Siebel1/15.0.0.0.0/ses/siebsrvr/lib/libsssasos.so(SOMMTServer::SessionHandleMsg(smiSisReq*)+0x150)[0x589ce050]
siebmtshmw(smiMainThread::CompSessionHandleMsg(smiSisReq*)+0x55)[0x806af85]
siebmtshmw(_smiMessageQ::ProcessMessage(_smiMsgQItem*, long, int)+0x500)[0x808c8b0]
siebmtshmw(_smiMessageQ::ProcessRequest(void*, void*, void*&)+0x1c4)[0x8092704]
siebmtshmw(_smiWorkQueue::ProcessWorkItem(void*, void*, void*&)+0xc8)[0x807cf08]
siebmtshmw(_smiWorkQueue::WorkerTask(void*)+0x311)[0x8081851]
siebmtshmw(SmiThrdEntryFunc(void*)+0x729)[0x806f819]
/app/Siebel1/15.0.0.0.0/ses/siebsrvr/lib/libsslcosd.so(+0x13ed1)[0x55881ed1]
/app/Siebel1/15.0.0.0.0/ses/siebsrvr/lib/libsslcwsl.so(+0x225f)[0x5555925f]
/app/Siebel1/15.0.0.0.0/ses/siebsrvr/mw/lib/libmfc400su.so(_AfxThreadEntry(void*)+0xaf)[0x55aa7b2f]
/app/Siebel1/15.0.0.0.0/ses/siebsrvr/mw/lib/libkernel32.so(MwThread(void*)+0x136)[0x56a58e16]
/lib/libpthread.so.0[0x129bc9]
/lib/libc.so.6(clone+0x5e)[0x396dee]TAG

Changes

Cause

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