Last updated on MARCH 02, 2017
Applies to:Siebel CRM - Version 15.10 [IP2015] and later
Information in this document applies to any platform.
There is an issue using IntegrityCheck for large customers. The query generated by IntegrityCheck over the asset results in fetching over 400k records which lead the Object Manager to crash.
Below are the input for calling IntegrityCheck
• Master Account Id: (Master Account Id)
• Account Id: (Service Account Id)
• Target Document: "Quote"
• All Assets: "Y"
• Active Document Id: (Quote Id)
and here also the clause applied over S_ASSET responsible for such huge query:
• (T2.MASTER_OU_ID = :5 AND T25.STATUS_CD != 'Inactive' AND T16.NAME IS NOT NULL AND T25.STATUS_CD != 'Inactive')
where T2 represents the S_ORG_EXT and T25 the S_ASSET
This query retrieves all the assets of each Account belonging to the Master Account in focus, finally 400k records.
Looking at the Doc ID 1375349.1 a solution has been already provided by Oracle for the same issue. Such solution offers a way to control the query done by the BS VORD Projected Asset Cache but does not explain how to control the same query when it's invoked within IntegrityCheck.
In other words, customer is looking for a way to restrict the query over the assets/Quote/Order generated by Integrity Check (via VORD) based on run-time data (e.g. [Service Account Id] = [&ServiceAccountId]).
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