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OpenUI GUI Becomes Active After ~30 Seconds Regardless If Process Was Finished. (Doc ID 2174364.1)

Last updated on MAY 13, 2022

Applies to:

Siebel CRM - Version 15.8 [IP2015] and later
Information in this document applies to any platform.


Customer is experiencing the issue throughout the whole Siebel 15.8 application with OpenUI mode enabled. Customer has several applets with buttons that trigger performance heavy synchronous processes. If the process takes more than 30 seconds to execute, GUI becomes active after those 30 seconds and not when the process actually finishes. If such long running process is executed from the popup applet and error happens during the execution and after GUI became active, than error is sent to the background of the popup applet.


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