ORA-04031: unable to allocate 4000 bytes of shared memory when running Siebel IP2015 IRM after upgrep
(Doc ID 2176310.1)
Last updated on DECEMBER 23, 2024
Applies to:
Siebel CRM - Version 15.0 [IP2015] and laterInformation in this document applies to any platform.
Symptoms
On : 15.0 [IP2015] version, Upgrade
When attempting to perform IRM after finishing upgrep, the IRM fails and the following error occurs.
ERROR
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DBCLog DBCLogError 1 0000000257aa090c:0 2016-08-10 03:26:11 [tp][ODBC Oracle driver][Oracle]ORA-04031: unable to allocate 4000 bytes of shared memory ("shared pool","UPDATE SIEBEL.S_MERGE_LOG_AT...","sga heap(1,0)","kglsim heap")
STEPS
-----------------------
The issue can be reproduced only in the customer environment at will with the following steps:
1. Perform upgrade to IP2015
2. Make sure that the upgrep is successful without any errors.
3. Run IRM and check to see if it is successful.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |