Custom view with VBCs takes longer to return control to the user in an Open UI enabled object manager than it takes in a High interactivity enabled object manager. (Doc ID 2192393.1)

Last updated on OCTOBER 15, 2016

Applies to:

Siebel CRM - Version 15.14 [IP2015] and later
Information in this document applies to any platform.

Symptoms

A custom view that includes custom VBCs is taking longer to return control to the user in an Open UI enabled object manager than it takes in a High interactivity enabled object manager.

The time is reported in the log as "user think time" as if the user where idle but in fact the control has not yet returned to the user and a busy cursor is seen.

e.g:


Open UI

 

Cause

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