Error when Performing Siebel Search (Siebel integrated with OSES) - 'Status code - 500' (SBL-EAI-04117)

(Doc ID 2228541.1)

Last updated on JANUARY 30, 2017

Applies to:

Siebel CRM - Version [IP2014] and later
Information in this document applies to any platform.


When performing a Siebel search the following error occurs:

  “HTTP Request error during 'Submitting Data Send HTTP request': 'Status code - 500'(SBL-EAI-04117)”

The issue can be reproduced at will with the following steps:
1. Log into Siebel application
2. Click on Magnifying glass icon
3. Select the search category
4. Enter the search criteria
5. Execute the search


Note: Siebel is integrated with OSES


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