My Oracle Support Banner

Unable To Change The Primary Activity Owner Through Code From Employee Pick List In Activities List (Doc ID 2229522.1)

Last updated on SEPTEMBER 02, 2020

Applies to:

Siebel CRM - Version 16.7 [IP2016] and later
Information in this document applies to any platform.

Symptoms


Unable to change the Primary Activity Owner through Code from Employee Pick List in Activities List.  

Until IP16 PS3,  the primary owner of the Activity is able to update via script and manually by opening the MVG.   But from IP PS 4 through IP PS8,  the script is generating an error saying SSA primary filed cannot be updated because its  a Read only field and even manually it not able to set the primary , because of this reason,  the environment has to revert back to IP15 PS7. Based on research,  this behavior is caused by a BUG with IP16PS4 on wards.


Now after have installed IP16 PS9 when using code to set the primary,  the end of file error occur but user is able to manually change primary  via the MVG on the UI.
If the BC class is changed to CSSBCBase, the primary is set through code 
 

ERROR
-----------------------





STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.  Installed IP16 PS9
2.  Use scripts to set the primary, and the above error occurs.


Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.